Privacy Policy

Thank you for visiting HumiPak.com.my. This privacy policy (hereinafter called ‘The Policy’) applies to the collection, use and disclosure of a visitor’s Personal Data (defined below) arising from the goods and services offered by HumiPak.com.my. For the purpose of The Policy, ‘HumiPak’, ‘we’, ‘us’, or ‘our’, shall refer to HumiPak.com.my. By accessing and using any part of the Site, you shall be deemed to have accepted to be legally bound by the terms of this Privacy Policy without limitation or qualification. If you do not agree to the terms of this Privacy Policy, please do not access or use the Site. Any continued access or use of the Site (whether this time or in future) will imply that you have accepted the terms of this Privacy Policy.

What information do we collect?

If you are only browsing HumiPak or using the search function, we do not capture data that allows us to identify you individually. This Site automatically receives and records information on our server logs from your browser, including your IP address, cookie information, and the page(s) requested. Please refer to our [Google Universal analytics terms of use] for information on how Google Universal Analytics uses cookies. We collect information from you when you register on our site, submit a contact form, place an order, subscribe to our newsletter, or provide a feedback. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:
  1. To personalize your experience (your information helps us to better respond to your individual needs)
  2. To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  3. To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  4. To process transactions (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested).
  5. To send periodic emails (The email address you provide for order processing, will only be used to send you information and updates pertaining to your order).
  6. To facilitate investigations into any suspicious or illegal activity on the website.
  7. For internal administrative and management purposes
  8. Where required by any act, statute, law, or regulation, or by the order of a government authority or a court or tribunal of competent jurisdiction
  9. Such other purposes consented by you for which your personal data is collected
  10. Any other purpose reasonably related to the aforesaid
We may disclose your personal data to our partners, service providers and affiliates (“Organisations”) whom we have engaged to provide our services, to maintain this Site or to protect the security or integrity of this Site and our databases, or who provide us with operational and management support and services. We will use commercially reasonable efforts to ensure that such Organisations do not use your personal data for a purpose other than the purposes for which the personal data were originally given. Where your personal data is transferred to Organisations outside of Singapore, we will take reasonable steps to ensure that such Organisations will be legally bound to comply with the Act. We may also disclose and transfer your personal data to our parent, subsidiary or related companies for the purposes of managing, operating, administering and conducting our business as a group.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.  After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Use of Cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

 Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. Online Privacy Policy Only This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our site, you consent to our website’s Privacy Policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

Contacting Us

If there are any questions regarding this Privacy Policy you may contact us using the contact form, or send an enquiry@humipak.com.my  
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